tk1k Privacy Policy

tk1k collects various types of information from its members. This collection happens in two main ways: information you provide directly, and information collected automatically while you use our platform.

A. Information You Provide Directly

• Full name and date of birth (required for age verification)
• Mobile number and email address
• Residential address (including city and district)
• Payment method details — such as your bKash, Nagad, or Rocket account number
• National ID card or passport details (for required verification processes)
• Information and messages you provide when contacting customer support

B. Automatically Collected Information

• IP address and device type
• Browser version and operating system
• Time of site visits, pages viewed, and click data
• Gaming history and betting activity
• Transaction history and amounts
• Login times and session information

The information we collect is used only for the legitimate purposes listed below. tk1k does not use any information for unnecessary or unethical purposes.

Account Management and Service Delivery

Your information is used to register your account, manage the login process, verify membership, and customize services according to your preferences. This ensures you can play games and place bets without interruption.

Transaction Processing

Your financial information is used to complete deposits and withdrawals through bKash, Nagad, and Rocket, and to ensure the security of transactions.

Identity Verification and Fraud Prevention

Information is used to maintain account security, prevent multiple accounts from being opened, and prevent money laundering and fraud. This protects the interests of us and all our members.

Customer Support

Your contact information and account history are used to resolve your issues quickly and to operate our 24/7 live chat support in Bengali.

Improved User Experience

By analyzing your gaming habits and preferences, we provide more relevant game recommendations and bonus offers. This analysis helps improve your overall experience.

Fulfilling Legal Obligations

It is legally required to retain and use certain information in order to comply with applicable laws and regulations and to submit reports to authorities when necessary.

tk1k uses cookies and similar technologies on its website. Cookies are small text files stored in your browser that retain information about your session.

Essential Cookies

These cookies are essential for the website to function properly. They include maintaining your login session, performing security checks, and remembering your preferred language and settings. Disabling these cookies will prevent the platform from working correctly.

Functional Cookies

These cookies are used to remember your preferences and settings. They make your next visit more convenient and provide a personalized experience.

Analytics Cookies

These cookies are used to understand which pages of the website are used most and how users navigate our site. This information is completely anonymous and is not used to identify individuals.

You can control or delete cookies through your browser settings. However, please note that disabling certain cookies may limit some features of our platform.

tk1k does not sell your personal information to third parties or transfer it for commercial purposes. However, we may share certain information in specific circumstances.

Service Provider Partners

Limited and necessary information may be shared with third-party organizations that help operate our services — such as payment processors and cybersecurity service providers. These partners operate under strict confidentiality agreements and may not use the information for any other purpose.

Legal Obligations

We may be required to disclose information pursuant to a court order, a legitimate request from a government or regulatory authority, or the requirements of applicable law. In such cases, we will provide only the minimum information required.

Fraud and Crime Prevention

We have a legal obligation to provide relevant information to the appropriate authorities in investigations into cybercrime, fraud, or money laundering.

Business Restructuring

In the event of a business merger, acquisition, or asset transfer, your information may be transferred to the new entity. We will notify you in advance if such a change occurs.

tk1k has implemented multiple layers of technical and administrative security measures to keep your personal and financial information safe.

Encryption Technology

All sensitive information transmitted and stored on our platform is protected by advanced SSL (Secure Socket Layer) encryption technology. This ensures that no third party can read your information during data transfer.

Secure Payment Processing

All transactions through bKash, Nagad, and Rocket are processed through secure encrypted channels. We never store your full mobile banking PIN or password.

Access Controls

Only employees whose specific duties require it have access to your information. All employees sign strict confidentiality agreements before joining the team.

Security Monitoring

Our systems are under continuous monitoring. If unusual activity or a suspected security breach is detected, it is investigated immediately and necessary action is taken.

Response to Data Breaches

In the event of a data breach, we will notify affected users as quickly as possible and take immediate steps to limit the damage.

We retain your information only for as long as necessary. The retention period depends on the type of information and the purpose for which it was collected.

Account Information

All account information is retained for as long as your account remains active. Even after an account is closed or deactivated, certain information may be kept in our records for a specified period to meet legal obligations.

Transaction History

Records of all financial transactions are retained for an extended period in accordance with legal requirements. This is essential for dispute resolution and audit purposes.

Communication and Support Records

Records of customer support communications are retained for a set period to improve service quality and for future reference.

Deletion of Expired Data

After the retention period has ended or legal obligations have been fulfilled, your information is securely and permanently deleted, or anonymized in a way that makes it impossible to identify you in any way.

As a member of our platform, you have several important rights over your own personal information.

Right to Access

You can find out at any time what information we have collected about you. You can contact our customer support team to request a detailed overview of your information.

Right to Correction

If there are any errors or inaccuracies in your information, you have the right to have them corrected. Contact us and we will make the correction as quickly as possible.

Right to Request Deletion

In certain circumstances you may request that your information be deleted. However, this right may be limited for information related to legal obligations, dispute resolution, or active accounts.

Right to Object to Processing

You have the right to object to marketing communications or certain types of data processing. We will review the matter after receiving your request.

Right to Portability

You have the right to request your information in a structured, commonly used format. This right applies to information for which it is technically feasible.

To exercise any of the rights above, please contact our support team via live chat or email. We will endeavor to fulfill your request within a reasonable timeframe.

tk1k is a responsible gaming platform. Our services are intended only for individuals aged 21 and above.

We do not knowingly collect information from anyone under 21 or allow them to open an account. Age verification at the time of registration is mandatory.

If we find evidence that a minor is using our platform, we will immediately close that account and delete all associated information.

A note to parents — if your child uses online platforms, please monitor their activity and consider using parental control software.

tk1k may update this privacy policy from time to time in response to changes in our business environment, technology, or legal requirements.

Before any significant change, we will publish a notice on our platform and, where applicable, notify you directly by email.

Continued use of our services after a change is made will be considered acceptance of the updated policy. We therefore recommend reviewing this page regularly.

The date this policy was last effective is stated at the top of the page.